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How do I send feedback?

On iPhone, open Settings and tap Send feedback. The same link also appears a second time, inside the Help centre's Still stuck? section — for whenever the answers on this page didn't cover it. On the web app, it's on your Profile page.

Pick whichever fits best — Bug, Idea, Question or Other — then write whatever you like underneath, up to 2,000 characters.

What you send goes into a private queue. Only moderators and the team behind 8nOut can read it — it's never shown to any other member, and it never appears anywhere on your profile.

We read every submission — that part is genuine. What doesn't happen today is a reply through this channel: there's no thread, no notification, nothing coming back, however useful or urgent what you sent is. If you'd like an actual answer, email us instead at gethelp@8nout.com. Same people read both, but only email gets you a reply.

There's a limit of 5 submissions in any rolling 24 hours, to keep the queue workable. Go over it and you'll see a message saying so on the screen — try again in a few hours.